Accessibility Conformance Report (ACR) & VPAT Services

Blueprint-style illustration of a checklist on a clipboard surrounded by gears and a large checkmark, set against a dark blue background.
Screenshot of a digital document titled "Accessibility Conformance Report" (ACR), explaining how a product aligns with WCAG standards, on a dark grey background.

RIV partners with public entities, government agencies, and mission driven organizations to support alignment with the Web Content Accessibility Guidelines (WCAG). Our team prepares detailed Accessibility Conformance Reports (ACR) and Voluntary Product Accessibility Templates (VPAT) that clearly document how your digital products meet accessibility standards.

With RIV, you gain more than documentation. You gain a structured, defensible record of your accessibility efforts and a clear path toward stronger compliance and inclusive digital experiences for all users.

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INCLUSIVE DESIGN

What is an ACR?

An Accessibility Conformance Report (ACR), based on the industry-standard Voluntary Product Accessibility Template (VPAT), summarizes how your product conforms to WCAG and Section 508, with methods, remarks, and known gaps. Procurement teams use ACRs to evaluate risk and plan accommodations.

You’ll be asked for an ACR when:

  • Responding to public-sector or higher-ed RFPs

  • Completing enterprise vendor onboarding or annual reviews

  • Renewing contracts after major UI or workflow changes

HOW IT WORKS

10 business days
for most projects

  • Kickoff & access (staging credentials, roles, design system and components)

  • Testing (keyboard; NVDA on Windows; VoiceOver on macOS/iOS; Chrome & Safari)

  • Draft findings focused on quick wins

  • Final delivery: ACR (VPAT) + report + dev guide

How we handle redactions

To protect your product and users, public ACRs exclude sensitive details.
Typical redactions include:

  • Internal URLs, server names, commit hashes

  • PII and user data

  • Security-sensitive admin flows and architecture notes

  • Proprietary code snippets or design tokens not essential to the finding

What we need from you

Staging or demo access + test accounts (include admin/edge roles)

  1. Any design system tokens/components (if available)

  2. A single point of contact for quick Q&A during the 10-day window

FAQ

  • Ye, we complete the ACR using the current VPAT 2.x specification aligned to WCAG 2.2 and Section 508.

  • Yes/ We’ll confirm devices and assistive tech during kickoff.

  • Each issue includes user impact, success criterion, reproduction steps, and concrete remediation guidance (HTML/ARIA patterns, design tokens, or framework-specific notes where applicable).

  • Yes. We routinely work under client NDAs/DPAs and follow strict evidence-handling practices.