Manual audits. Code-level fixes. Accessibility built into the foundation.

Nearly 50 million Americans live with sensory or physical challenges, and for many, navigating websites and digital applications remains unnecessarily difficult due to avoidable barriers. RIV evaluates your website against ADA requirements and WCAG standards, identifying real accessibility issues that automated tools often miss and resolving them at the source.

Through expert manual audits and code-level remediation, we help you reduce legal risk, defend against accessibility-related lawsuits, and make your website or app accessible to millions more Americans.

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RIV provides expert accessibility audits and remediation for websites built on today’s leading platforms, including Shopify, WordPress, Squarespace, Wix, WooCommerce, Magento, Webflow, and BigCommerce. Whether your site is template-based, custom-developed, or mid-scale ecommerce, we identify and resolve accessibility barriers directly within your platform’s structure and code.

Accessibility Across Major Platforms

“After struggling with accessibility issues and repeated user concerns, we worked with RIV to audit our platform and resolve major barriers. They were instrumental in identifying and fixing edge cases our team did not even know existed. Highly recommended if you want to strengthen ADA compliance for your business.”

Sarah Martinez
Operations Director
BrightPath Learning Collective

AMERICANS WITH DISABILITIES (ADA) ACT

What Is the ADA and How Does It Relate to Websites?

The Americans with Disabilities Act, passed in 1990, is a civil rights law that protects individuals with disabilities from discrimination in public life. It covers areas such as employment, transportation, education, and places of public accommodation.

While the ADA was written before the modern internet, courts and the U.S. Department of Justice have increasingly interpreted it to apply to websites and digital services that are open to the public. In practice, this means businesses are expected to ensure that people with vision, hearing, mobility, and cognitive impairments can access and use their digital platforms.

Many business owners assume that using platforms like Shopify, WordPress, Magento, Wix, Squarespace, or Webflow automatically makes their site compliant. Unfortunately, that is not the case. Accessibility requires intentional design, proper semantic structure, keyboard operability, screen reader compatibility, and ongoing maintenance. No platform guarantees accessibility without manual oversight and implementation.

At its core, accessibility is not just about legal compliance. It is good design, good business, and good ethics. It expands your reach, improves usability for all users, and strengthens your brand’s credibility while reducing legal risk.

Why Digital Accessibility Matters?

Public-facing business websites are expected to be accessible to people with disabilities. If your organization operates online, your digital experience should be usable by everyone, including individuals with visual, hearing, mobility, or cognitive impairments.

Digital accessibility means designing and developing websites, mobile applications, and online tools so all users can access the same information and complete the same tasks without barriers. It ensures equal access, not separate or limited experiences.

At RIV, we use the Web Content Accessibility Guidelines, commonly known as WCAG, as the technical framework for auditing and remediating digital properties. These standards are widely referenced in ADA-related cases and provide a measurable path toward stronger compliance, usability, and long-term accessibility.

Designing for Different Types of Disabilities

Accessibility is about ensuring equal access. At its core, it reflects the principles of universal design, creating digital experiences that work for everyone, not only people with disabilities.

Roughly one in five Americans lives with a disability that impacts daily life, and digital technology plays a central role in how we work, learn, shop, and communicate. A website should function effectively for all users, regardless of physical, sensory, or cognitive differences.

This includes people who are blind or have low vision, individuals who are deaf or hard of hearing, users with learning disabilities, cognitive conditions, dexterity limitations, speech impairments, or sensitivity to flashing content. Accessibility ensures they can perceive content, navigate interfaces, and complete actions independently.

True accessibility removes barriers that prevent interaction. This means supporting assistive technologies such as screen readers, keyboard navigation, voice controls, and other adaptive tools. It also means designing with clear structure, logical flows, consistent navigation, and compatibility across devices and connection speeds.

An accessible website should be intuitive, readable, operable, and predictable. Users should not encounter unnecessary friction when processing information or completing key tasks.

CASE STUDIES

Projects That Deliver Results.

From inclusive SaaS to social impact orgs, we design accessibility-first experiences that sharpen your message, grow engagement, and unlock procurement with conformance.

Accrualify
Plugshare
Vytal Events
Playverse

OUR PROCESS

We start where you are

  • We run an initial scan to create a plain-English WCAG density snapshot. It is a starting point, not a legal certificate, and it is free.

  • CMS-capable updates you can ship quickly, with specific examples and techniques.

  • A Notion or Google Sheet with priorities, owners, and due dates so progress is trackable.

  • Manual checks, assistive-tech spot tests, rescans, and before-after evidence. ACR or VPAT support as needed.

  • As-needed support blocks for tricky widgets, forms, and edge cases.