Website Accessibility Audits & Remediation
Many accessibility vendors rely too heavily on automation. Automated tools can identify recurring technical issues, but they cannot fully evaluate how a website actually works for people using screen readers, keyboards, or other assistive technologies. RIV uses a hybrid process that combines tool-based scanning with human review to deliver a more accurate, actionable accessibility assessment.
Automated Testing Meets Human Unsight.
RIV combines advanced scanning tools with expert manual testing to uncover accessibility barriers, document WCAG issues, and provide a clear path to remediation.
Our Process
Our process is designed to move from detection to action. We start with automated scanning to identify broad issue patterns, then validate findings through expert manual review, support remediation, and help you maintain accessibility as your website evolves.
Automated Scanning
We use tools such as Axe, Lighthouse, and WAVE to scan your website for common technical issues across templates and page types. This gives us a broad view of accessibility risks including missing form labels, empty links, heading structure errors, and contrast problems.
Manual Expert Audit
RIV performs manual testing to identify issues that automation cannot reliably detect. We review keyboard navigation, focus order, interactive states, screen reader usability, form behavior, error handling, and the accessibility of key user journeys.
Remediation Support
Once issues are documented, we provide a structured report with WCAG references, severity levels, and recommended next steps. Your internal team can use the report for implementation, or RIV can support remediation directly within your website or CMS.
Ongoing Monitoring
Accessibility is not a one-time project. Content changes, plugins update, and new design elements can introduce new barriers. We help organizations maintain progress through follow-up testing, accessibility statements, and ongoing monitoring support.
Common Accessibility Barriers Found in Websites
Accessibility issues often go beyond missing alt text or color contrast. Many of the most important barriers appear in navigation, interaction patterns, forms, and dynamic components that require human testing to identify.
Missing or inaccurate alternative text
Images may include alt text, but that text may be incomplete, repetitive, or unhelpful to screen reader users.
Keyboard access failures
Menus, modals, filters, and forms may not work properly without a mouse.
Form labeling and error issues
Inputs may be missing labels, instructions, or accessible error messaging.
Focus and interactive state problems
Users may lose track of where they are when moving through a page with a keyboard.
Incorrect heading structure
Improper heading hierarchy can make pages difficult to understand and navigate with assistive technology.
Screen reader and ARIA issues
Poor semantic structure or incorrect ARIA implementation can create confusing or broken experiences.
Accessibility audits help identify these barriers across websites, web applications, ecommerce platforms, and digital documents. By evaluating digital experiences against WCAG standards, organizations can better understand where accessibility gaps exist and how they can be addressed through structured remediation efforts.
RIV Accessibility
Compliance Framework
RIV’s accessibility work is built around a practical framework that helps organizations move from issue identification to sustained conformance.
1
Discover
We review your website structure, templates, components, and high-priority user journeys to understand the scope of accessibility risk.
2
Detect
We combine automated scanning with manual expert review to identify both technical errors and real user barriers.
3
Document
We organize findings into a detailed report with WCAG references, issue descriptions, severity levels, and remediation guidance.
4
Resolve
Your team can use the report to fix issues internally, or RIV can support implementation and remediation directly.
5
Maintain
We help you protect progress through re-testing, ongoing monitoring, and accessibility support as your site changes over time.
Why Manual Auditing Matters
Automated tools such as WAVE and Lighthouse are useful starting points, but they typically detect only a portion of accessibility issues. Many critical barriers that affect real world usability, assistive technology compatibility, and legal compliance require expert human evaluation. RIV combines automated testing with detailed manual review to uncover deeper structural, content, and interaction issues that tools alone cannot detect, ensuring a more accurate and meaningful accessibility assessment.
FAQ
Comprehensive Accessibility Testing
RIV evaluates accessibility across the tools, technologies, and interactions that shape real user experiences.
Screen Reader Testing
We test websites with screen readers such as NVDA and VoiceOver to evaluate structure, announcements, navigation flow, and overall usability for blind and low-vision users.
Keyboard-Only Testing
We navigate key pages and workflows without a mouse to confirm that links, buttons, menus, forms, and interactive elements are fully operable by keyboard.
Code and Semantic Review
We inspect HTML, CSS, ARIA usage, and component structure to identify issues that affect accessibility at the code level, including incorrect semantics, inaccessible modals, and poor focus handling.
User Journey Testing
We test important workflows such as navigation, search, contact forms, account access, product browsing, and checkout to identify friction in real task completion.
Ongoing Accessibility Support
Digital experiences evolve, and accessibility must evolve with them. Code updates, new content, third party integrations, and design changes can introduce unintended barriers over time.
RIV offers structured review plans to help you maintain compliance and prevent accessibility regression:
Monthly Reviews
Quarterly Reviews
Biannual Reviews
Annual Reviews
Each plan includes evaluation of site updates, third party plugins, downloadable assets such as PDFs, multimedia content, and documentation updates. We also support keeping your Accessibility Conformance Reports and Voluntary Product Accessibility Templates current, helping your organization remain prepared for procurement reviews and regulatory scrutiny.
Documentation That Supports Compliance
Clear documentation helps organizations understand risk, prioritize fixes, and demonstrate a structured accessibility effort. RIV provides reporting that supports internal teams, development partners, procurement processes, and broader compliance initiatives.
Severity Prioritization
Findings are organized by impact to help teams address the most important barriers first.
Detailed Audit Findings
Documented accessibility issues across key templates, components, and workflows.
WCAG References
Each issue is mapped to relevant success criteria for clarity and implementation.
Remediation Guidance
Recommendations help developers and content teams understand what needs to change.
Progress support
Follow-up testing and updated reporting can help demonstrate ongoing accessibility work over time.
Why Organizations Choose RIV
RIV combines accessibility expertise with practical digital execution. We do not treat accessibility as a checkbox or a one-time scan. We approach it as part of building digital experiences that are respectful, usable, and sustainable.
Human-centered testing
We evaluate how websites actually work for people, not just how they score in a tool.
Actionable reporting
Our findings are clear, structured, and designed to support real implementation.
Technical and design awareness
We understand both code-level issues and user experience barriers.
Remediation-ready guidance
Your team receives practical next steps, not just a list of errors.
Compliance-focused process
Our work is grounded in WCAG-based review and structured documentation.
Longer-term support
We help organizations move from one audit to a more sustainable accessibility practice.
RIV provides clarity, structure, and accountability so accessibility becomes a sustainable part of your digital strategy.
Start Your Accessibility Audit
Get a clearer view of where accessibility barriers exist, what WCAG issues matter most, and what steps your team should take next. RIV combines automated scanning, manual testing, and practical reporting to help organizations move forward with confidence.